Whitsunday Foodservice are committed to protecting your privacy. We use the information we collect about you to process transactions, provide better service and ultimately a more personalized experience. We do not sell, trade or rent your personal information to others.

By using our website, you consent to the collection and use of this information by Whitsunday Foodservice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

This website contains links to other websites.

Whitsunday Foodservice is not responsible for the privacy policies or practices of any third party.

Where Whitsunday Foodservice discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Whitsunday Foodservice may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Whitsunday Foodservice will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All personal information you provide will be stored on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.\

Contact Whitsunday Foodservice

If you have any questions about this privacy policy or treatment of your personal information, please write:

  • by email to patm@whitsundayfoodservice.com.au or
  • by post to PO Box 146, Cannonvale QLD 4802.

Whitsunday Food Service (WFS) Tradeshow 2024 Promotion

Terms and Conditions

  1. Information on how to enter and prizes form part of these Terms and Conditions. The entrant’s entry into and participation in the Whitsunday Food Service (WFS) Tradeshow 2024 promotion is deemed acceptance of these Terms and Conditions. The prizes are not valid in conjunction with any other offer.
  1. Entry is open to:
  • employees or contractors, aged 18 years or over, employed by a business located in Queensland who are customers or become customers of the Promoter, prior to or during the Promotional Period;
  • who register and attend the WFS Tradeshow 2024 event (“Event”) in Queensland, excluding an employee or a member of an employee’s immediate family of the Promoter or its related corporations or agencies.
  1. To be eligible to be entered and win any prize, the individual must register through the booking link in an email (via SurveyMonkey) sent by the Promoter and then attend the Event during the Promotional Period. The individual will be automatically entered in the draw(s) upon registering and following the directions.
  1. Limit of one major and one minor prize per individual. Individuals must be present at the time of the draw to receive their prize and must claim their prize in the timeframe specified in accordance with these Terms and Conditions. The Promoter reserves the right not to award a prize if the individual works at a business that does not materially comply with the Promoter’s trading terms, as determined by the Promoter acting reasonably, but in its absolute discretion.
  1. Promotion commences at 9:00 am AEST on 24/08/2024 and ends at 1:30 pm AEST on 24/08/2024 (“Promotional Period”).
  1. The Promoter reserves the right, at any time, to verify the validity of an entry and eligible entrant (including identity, age and address) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
  1. The draws will take place at the Event at 25 Galbraith Park Drive, Cannonvale, QLD 4802, at the times indicated below (if applicable). The winners will be notified by voice announcement during the Event. Individuals must claim their prize within 5 minutes of being announced, in accordance with the directions; otherwise, they will forfeit their prize. If an individual fails to claim the prize in the specific timeframe, the Promoter reserves the right to draw additional people and make multiple announcements to collect the relevant prize. The Promoter may undertake up to 5 draws for each major or minor prize if no one fails to claim the prize in the required timeframe.

 

 

SPOT PRIZES

  1. The Promoter reserves the right to issue spot prizes during the Event for people who are invited by the Promoter, in its absolute discretion, to spin a prize wheel. The Promoter will, in its absolute discretion, determine:
  • who is eligible to participate;
  • the prizes to be awarded; and
  • whether or not the participant is eligible to receive an applicable prize.

MINOR PRIZES

  1. There will be a minor draw to award $100 for each 15 minutes of the Promotional Period, with the first draw starting at 9.15am and the last draw at 1:30 pm. There will be a total of 18 minor draws conducted throughout the Promotional Period. Each prize will be awarded in the form of cash or cheque as determined by the Promoter, in its absolute discretion.

MAJOR PRIZES

  1. The major prize draw will take place at the Event at 12:35. Winners will be announced and must be present and claim their prize within the required timeframe.
  1. The first valid entry in the major prize draw will win the travel prize of a trip for two adults to Tutto Food 2025 Expo in Italy (the Expo) between 3/05/2025 and 11/05/2025, valued at up to $6,700.00. The prize consists of the following:
  • Return economy fares for two adults from Brisbane to Italy;
  • 5 night’s twin share accommodation at a minimum 3 star hotel determined by the Promoter in its absolute discretion;
  • Return private airport transfers; and
  • 2 x 4-day ticket to the Expo.
  1. The second valid entry drawn in the major prize draw will win the travel prize of two night’s twin share accommodation at the Intercontinental Hayman Island for two adults with return transfers from Airlie Beach valued at up to $3,400.00. The prize must be taken before 31/8/2025.
  1. The third valid entry drawn in the major draw will win a Reef Sleep trip for two adults at the Great Barrier Reef with Cruise Whitsundays for 1 night in a shared Reef Bed valued at up to $1,340.00. The prize must be taken before 24/08/2025.
  1. The fourth valid entry drawn in the major prize draw will win an Il Uno Express Stone Oven valued at $300.
  1. The fifth valid entry drawn in the major prize draw will win a Kaviari Caviar Oscietra Prestige 30g valued at $150.
  1. Conditions that apply to each travel prize:
  • The travel prize taker must take their prize to coincide with the dates provided on or before the dates nominated above in accordance with the Promoter’s directions. All travel is subject to availability, at all times, and may be dependent on additional conditions, including but not limited to, airline and accommodation partners. If, for any reason, a travel prize taker does not take an element of the prize during the stated period, and on the conditions stipulated by the Promoter or any third parties, then that element of the prize will be forfeited, and cash will not be awarded in lieu of that element of the prize.
  • Spending money, excess baggage costs, additional meals not specified, taxes (excluding airport and airline taxes) where airline travel is provided as part of the prize, travel insurance, transport to and from the departure point, any additional transfers other than those referred to in these Terms and Conditions, items of a personal nature, in-room charges (if applicable), and all other ancillary costs are not included in the prize. Frequent flyer points will not form part of the prize. The prize is subject to the standard terms and conditions of each individual prize service provider. The travel prize taker (where applicable) may be required to present their credit card at the time of check-in as a security measure for any charges incurred during the stay, over and above the cost of accommodation or boat charter (as applicable).
  • The travel prize taker acknowledges that elements of the prize may be subject to additional terms and conditions imposed by third-party suppliers, including booking conditions, fare rules, any amendment fees, baggage restrictions, conditions of carriage, codes of conduct and any standard restrictions or participation conditions in addition to those outlined herein. The travel prize taker must become acquainted with any such additional terms and conditions before taking the prize. To the extent permitted by law, the Promoter does not accept any responsibility, and is not liable for, any additional conditions imposed by third party service providers on the taking of the prize, or for the breach of those conditions by any person and the consequences, which may follow.
  • Each travel prize taker is responsible for their own travel to and from the nominated departure point and must depart from and return to the same departure point and travel together with the other companion/s associated with the travel prize taker. Itinerary is to be determined by the Promoter.
  • Unless expressly stated in these Terms and Conditions, all other expenses become the responsibility of the prize taker.
  • The Promoter recommends that each travel prize taker obtain travel insurance.

 

GENERAL

  1. To the extent permitted by law, the Promoter is not responsible for and cannot be held liable for any element of the prize which is cancelled or delayed, or where the location is changed, or any other occurrence, which is out of the reasonable control of the Promoter.
  1. Prizes are not transferable, exchangeable or redeemable for cash, unless otherwise set out in these Terms and Conditions. The Promoter reserves the right to provide an alternative prize of equal monetary value and specification in the event that a prize or any part of a prize becomes unavailable for any reason beyond the Promoter’s contro. All decisions of the Promoter are final, and no correspondence will be entered into.
  1. The winners of the prize and any applicable companion must sign any documentation reasonably requested by the Promoter or third-party prize supplier, including a legal release and an indemnity, before receiving or participating in any prize.
  1. If any prize remains unclaimed by 1:30 pm on 29/08/2024 a draw to award any such prize will take place at 1:00 pm on 30/08/2024 at the same place as the original draw. The winner(s), if any, will be notified by email.
  1. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equivalent value and/or specification.
  1. The prizes are not transferable or exchangeable and cannot be taken as cash, unless specified otherwise by the Promoter.
  1. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  1. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  1. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any prize that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by an entrant; or (f) use of or participation in any prize.
  1. As a condition of participating in the promotion, the winner and each entrant indemnifies the Promoter, all organisers, sponsors and all other persons and organisations associated in any way with that promotion against all claims, damages, liabilities, costs and expenses (including legal fees on a solicitor and client basis) which the Promoter may incur arising out of the entrant’s or winner’s (as applicable) participation in the promotion and/or accepting or using a prize, howsoever caused.
  1. By entering the draw or accepting a prize the entrant consents to the use of their name, likeness, image or voice in any media for an unlimited period of time without remuneration for the purposes of promoting the promotion and any products manufactured, supplied or distributed by the Promoter. The winners also agree, as a part of accepting the prize, to submit to an interview and photo session, which can be used in any media.
  1. The Promoter collects personal information (“PI”) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Each entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at (www.whitsundayfoodservice.com.au). In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning individuals. The Privacy Policy also contains information about how individuals may opt out, access, update or correct their PI, how individuals may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose individual’s personal information to any entity outside of Australia. A request to access, update or correct any information should be directed to the Promoter at their address set out below.
  1. The promoter is Proserpine Milk Distributors Pty Ltd t/a Whitsunday Food Service (ABN 28 056 488 567) of 25 Galbraith Park Drive Cannonvale Qld 4802 (“the Promoter”).